Hi, my name is Marion S. SimmonsI am 28 years old, so I am employed as a call centre operator. I first came to the telephone centre in 2011 and since then I have worked in three different areas: in the service service of the mobile operator, in a telecom company, and now moved to a firm that provides services to digital tv. For the very first time she was informed by her neighbor to get a job at the call centre.